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ASSESSMENT OF FACTORS AFFECTING CUSTOMERS SATISFACTION IN MOBILE TELECOMMUNICATION NETWORK (MTN), ILE-IFE, NIGERIA.

Year: 2017 Type: Text Length: 3561  Words
Category: Academic Projects Content Rating: general
User Engagement: 0 ISBN:
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This study examined factors affecting customer satisfaction with Mobile Telecommunications Network (MTN), in Ile-Ife. It assessed the factors responsible for the level of customer satisfaction; identified factors considered by subscribers in choosing MTN and ascertained the areas subscribers want MTN to improve.

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